These people will answer the phone and ask you which service you need. If you need an ambulance, say ambulance.
These are the people that answer the phone when you call us. They will ask you questions to get you the right help.
These are the people that come to help you.
They have had lots of training to help make you better; they carry a medical bag.
These are the staff that work with the paramedics to help make you better. They can drive the ambulance and provide care and use some equipment.
These staff could work together to make you better. They can drive the ambulance and provide care and use some equipment.
