Patient surveys - give us your views

Your feedback helps us understand what we’re doing well and where improvements are needed

Please click on one of the surveys below to tell us about the service you received. Your feedback is really important to us.

Emergency Ambulance
Emergency Ambulance (called 999 & taken to hospital) - 3 minute survey

111 Service
111 service survey (called the 111 service for help/advice) - 3 minute survey

Patient Transport Service
Patient Transport Service (full survey) - 3 minute survey

Booking the Patient Transport Service
Patient Transport Service (short survey) - 1 minute survey

If you wish to opt out of receiving surveys, please email yourviews@neas.nhs.uk or call us on 0191 430 2000.

Patient survey report
View our latest patient survey reports, please click here 

Complaints and compliments
To make a complaint or appreciation directly.