Our offer

We all need a good work-life balance to thrive in our chosen careers. Some of the ways we help our colleagues achieve that include:

• Flexible working opportunities
• Agile working arrangements for non-operational colleagues
• Career break scheme
• Flexible retirement options
• Discount at the onsite Co-operative Childcare nursery at our site in Newcastle
• Parental leave
• Special leave

We aim to recruit and retain a workforce that reflects the community we serve. We are an inclusive employer, where people can be themselves.

We believe in giving people the freedom to flourish and develop in an environment free from discrimination, harassment, bullying and prejudice, where everyone’s contributions are recognised and celebrated.

We are proud to be:

• An ENEI Gold employer
• A Disability Confident leader
• A Veteran Aware NHS organisation
• A Gold Award holder of the Armed Forces Covenant Employer Recognition Scheme
• A Dyslexia Smart Award employer
• Dementia Friendly
• Part of the Race at Work Charter from the Prince’s Responsible Business Network
• Achieving across all objectives in the NHS Equality Delivery System.

We have five staff networks who help make NEAS a better place to work. They also help us improve how we deliver services to patients.

They are:

• Able@NEAS – for colleagues with a long-term disability or health condition
• Christians@NEAS – for Christian colleagues
• Empower@NEAS – our women's network
• Proud@NEAS – for colleagues who identify as lesbian, gay, bisexual, transgender, gender identity, non-binary and questioning 
• Together@NEAS – for Black, Asian and Minority Ethnic colleagues

All NHS employees are entitled to pay and conditions that are governed by a national system designed to give equal pay for work of equal value wherever you work called Agenda for Change.

As part of the NHS family, our colleagues receive:

• A competitive salary
• Pay enhancements to reward out of hours, shift and overtime working
• Generous annual leave allowance:

• 27 days as standard
• 29 days after five years’ service
• 33 days after 10 years’ service

• Maternity and paternity pay schemes
• Occupational sickness absence pay  
• An enhanced redundancy pay scheme which is over and above statutory allowances
• Access to salary sacrifice schemes

Opportunity to join NHS Pension Scheme, widely recognised as one of the most generous pension schemes in the UK

We are continually looking at how we can recognise and reward colleagues who perform well and embody the values of our organisation. This includes:

• Letters of commendation
• Awards for long service
• Queen’s Medal awards for significant contribution to Accident and Emergency services Annual awards ceremony
• Nominations for external awards
• Excellence reporting

As members of the NHS and emergency service families, our colleagues have access to a range of discount schemes, including:

• Home electronics via salary sacrifice scheme
• Competitive lease car scheme
• Discounted bikes and cycling equipment - ‘Cycle to Work’ scheme
• Blue light discount card
• Travel, shopping, mobile phones, etc. via www.healthservicediscounts.com
• Discounted travel on public transport
• Discounts available at stores and restaurants participating in providing NHS discount

We want North East Ambulance Service to be a great place to work. We invest in employee training and learning opportunities to help our colleagues reach their highest potential with us.

We have invested heavily in our training facilities in Team Valley and Washington to ensure our operational crews are equipped with the skills they need to care for our patients to the best of their ability.

We also have a dedicated team of trainers within our Emergency Operations Centre to train and support our call handling and dispatch teams.

We also offer:

• Job-specific training and development
• Access to multi-disciplinary training
• A range of educational and vocational qualifications
• IT skills training
• Work-based learning
• Clinical mentoring and supervision
• Free on-line portal to source financial help for learning
• Access to Health Education England (HEE) master classes and short courses
• Mentorship training
• Continuing professional development events
• E-learning

We want to retain talented people and support and encourage them to progress in their chosen career at North East Ambulance Service.

This includes offering:

• Regular appraisal and feedback with line manager, complete with a structured conversation about your career aspirations and support needed to get you there
• Leadership development at every level, including access to local and national leadership and management programmes
• Information, advice and guidance on education and training
• Opportunities for secondments and stretch projects
• Opportunity to observe an operational shift and other departments
• Clear progression route from apprentice to senior clinician
• Coaching and mentoring
• Access to multi-disciplinary training
• Opportunities to attend courses, sessions and programmes via North East Leadership Academy