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NEAS will be running its annual awards, ‘In the Spotlight’, in June – and is looking for nominations from patients and their families who want to recognise those who have come to their aid.

Our governors play a vital role in reviewing the performance of our Board and the contribution our service makes to the wider health and care system. Whilst they aren’t involved in the day-to-day running of our service, they provide an essential link to the communities we serve.

On Monday 24 February the North East Ambulance Service recognised the dedication and commitment of thirteen of their emergency care colleagues as they were awarded the prestigious Ambulance Service (Emergency Duties) Long Service and Good Conduct Medal.

It's National Apprenticeship Week the North East Ambulance Service is shining a light on the hard work of over 500 dedicated apprentices.

In 2023/24 our patient transport service completed over 542k planned and unplanned patient journeys across the North East. Largely unknown to the majority of patients who use our service for emergency care only, our patient transport service performs a crucial role which bridges the demands of social care and healthcare in the UK.

Upon finding his father, on the floor, unconscious, and hardly breathing, Tyler took his father’s phone and called 999, once through to the call handling team he told them: “Daddy is sick.”

Sat upstairs within the hustle and bustle of our emergency operations centre in Newcastle are our patient transport service planning team. Today scheduled care dispatch officer, Nicola Mather, and communications officers Shauny Crulley and Madison ‘Maddi’ Wilson-Brown are looking after the planning of the following day’s patient transport service journeys.