Report published today
In response to today’s CQC report, Helen Ray, NEAS chief executive, said:
“This report is a testament to the hard work and effort that has been made by so many people in different teams across the service on our journey of improvement.
“I want to thank everyone involved for their determination to keep patients safe and make NEAS a better place to work.
“The swift action we have taken since the first inspection has ensured we have made good progress, but given the short time since the last CQC report in February, we recognise there is still more to do to embed the changes we’ve introduced.
“The ambulance service and the NHS as a whole has faced unprecedented pressures, the likes of which we’ve never experienced, but we have acted quickly to address the CQC’s concerns and we are now beginning to see the results of this hard work.”