Find out more about the services we offer from our collection of patient information videos.
We’ve produced some short films describing the services that the North East Ambulance Service offers.
The videos will help you learn about our services, what you can expect and how and when to use them.
Ambulance response times
Patient Transport Service
What happens when you call 999?
When to contact 111 for urgent help
How we assess your call
Patient Transport Service - easy read version
What should road users do?
Learn life saving skills with CPR Man
When to contact 999
Using a defibrillator
